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When We Don’t Know What to Say to Someone Who Is Departing

Loving Woman Comforts Her Gray Haired Senior Mother
[Photo by lucigerma via Envato Elements]

We can ease the uncertainty of visiting someone near the end of life by letting their needs guide our time together.

When we learn that someone we care about is nearing the end of life, we may feel a mix of emotions. Sadness, fear, and anxiety may fill our hearts even as we want to reach out and help. Those very emotions can make something as simple as picking up the phone difficult. We think about visiting, then wonder what we would say. Should we ask how they are feeling? Would mentioning death upset them? Perhaps we should keep the conversation cheerful. But what if we begin to cry?

These questions arise because the person matters to us and we want to bring them comfort. In The Tao of Dying Well, I included a companion’s guide for those facing this uncertainty. At its heart is a simple understanding: one of the most important things we can offer someone approaching death is the freedom to be honest with us.

They may feel afraid, grateful, tired, or interested in something quite ordinary. When there is room for any of these feelings, they do not have to put on a brave face for our sake. Our willingness to meet them as they are can help them feel less alone.

Before We Walk Through the Door

To make room for another person’s feelings, it helps to recognize our own. Are we afraid of losing them, or do we feel helpless because we cannot change what is happening? Are there things we wish we had said or done?

As we acknowledge these feelings, we can also notice how they show up in our bodies. What do we feel in our heads, shoulders, chests, and abdomens, or even in our hands and feet? Perhaps there is tightness, heaviness, or a restless energy. With each gentle breath, we can give these sensations room to soften, letting our shoulders relax and feeling our feet on the ground.

Our emotions may still be there, but this pause can create enough room inside us to be attentive to someone else. Staying aware of the body also helps us return to the present when a new wave of emotion comes.

This can change the energy we bring into a visit. We know from everyday experience how our tension can affect those around us. It may enter our voice or make us rush to fill a silence. As we settle ourselves, it becomes easier to notice the other person and respond with care.

There is no need to become perfectly calm before we visit. Sadness may come with us, and tears may come, too. Even while our own hearts are hurting, we can remain loving and attentive.

Let the Person Guide the Visit

That attentiveness begins with checking whether it is a good time to visit and whether a short visit would be welcome. When we arrive, a familiar greeting such as “It’s good to see you” may be all we need to begin. Sitting down beside them gives us a little time to sense how they are feeling.

There is no need to turn every visit into a farewell. The person may want to hear about the garden, a grandchild, or something amusing that happened that morning. These familiar conversations are part of the relationship we have shared, and there is room to enjoy them without feeling that we should be saying something more profound.

At another moment, the conversation may become serious. If they say, “I’m scared,” our first impulse may be to answer, “Everything will be okay.” Such words often come from love, yet they can leave the person unsure whether we are willing to hear more.

A gentle question can help keep that conversation open: “Would you like to tell me what’s worrying you?” Then it helps to give them time to answer, without rushing to fill the silence. They may speak about pain, unfinished matters, or the people they will leave behind. We do not need an answer to every concern to receive it with tenderness.

Being open to their feelings also means respecting when they do not want to talk. Would they like quiet company or some time to rest? Holding their hand may feel comforting if they welcome touch. If they are tired, a brief visit may be enough. By following these small cues, we allow their needs to guide our time together.

Even in a quiet visit, there may be a moment for a few heartfelt words: “I love you.” “Thank you for being part of my life.” A particular memory or something we have long appreciated about them may come to mind. Sharing it gently, without expecting a reply, gives them a chance to receive our love.

Afterward, we may still leave wishing we had said more or wondering whether we helped. At such a time, it is easy to overlook the value of an ordinary act of love. We came to see them, listened, and gave them room to speak or be quiet. Together, we shared a little of the time that remains.

When we are unsure how to begin, a willingness to be beside someone we love is enough to take the first step. From there, their needs can guide us, one moment at a time.

Editor’s Note: In his forthcoming book, The Tao of Dying Well: How to Live Fully, Love Deeply, and Leave Peacefully, Ilchi Lee explores how learning to let go can help us live more fully, love more deeply, and meet life’s final moment with a peaceful heart and fewer regrets.

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